Why do I need to verify my email address?
We want to grant access to the right people/organisations, so we ask for verification to ensure people say who they are.
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How do I change my email address?
You can update your email by logining into the site and viewing your profile. On the profile page, you will be able to change your profile information. Press the 'Save' button after you have made the changes to make sure they are updated succesfully.
I didn't receive my verification email
Verification emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your verification email, please ...
I didn't receive my reset password email
Forgotten password emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your forgotten password ...
Need to speak to someone about your account?
Please get in touch with us: passenger.transport@essex.gov.uk
Why do I need a Transport Provider account?
In order to share information collaboratively, we're asking that our Transport Providers sign up and use this platform with us.