Why do I need to verify my email address?

Why do I need to verify my email address?

We want to grant access to the right people/organisations, so we ask for verification to ensure people say who they are.
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      You can update your email by logining into the site and viewing your profile. On the profile page, you will be able to change your profile information. Press the 'Save' button after you have made the changes to make sure they are updated succesfully.
    • I didn't receive my reset password email

      Forgotten password emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your forgotten password ...
    • I didn't receive my verification email

      Verification emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your verification email, please ...
    • Need to speak to someone about your account?

      Please get in touch with us: passenger.transport@essex.gov.uk
    • Why do I need a Transport Provider account?

      In order to share information collaboratively, we're asking that our Transport Providers sign up and use this platform with us.