I didn't receive my verification email

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• I didn't receive my reset password email

  Forgotten password emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your forgotten password ...

• How do I change my email address?

  You can update your email by logining into the site and viewing your profile. On the profile page, you will be able to change your profile information. Press the 'Save' button after you have made the changes to make sure they are updated succesfully.

• Why do I need to verify my email address?

  We want to grant access to the right people/organisations, so we ask for verification to ensure people say who they are.

• What should I do if I no longer remember my password?

  If you can no longer remember your password then upon registration you can select 'Forgotten Password'. This will send you an email to reset your password.

• Understanding route information

  The information is refreshed each night, and transport providers should check for updates regularly, or daily during peak periods. Information is no longer shared with transport providers by email. Route information lists Current and future route ...