Travel Essex | Help Center

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I have found a bug
If you come come across a bug or if you have any feedback, please report it here with as much detail as possible: https://support.travelessex.co.uk/portal/en/newticket
Why do I need a Transport Provider account?
In order to share information collaboratively, we're asking that our Transport Providers sign up and use this platform with us.
I didn't receive my reset password email
Forgotten password emails can sometimes take up to 5 minutes to come through. If you still haven't received it after this period, please check your spam/junk folder to make sure it isn't there. If you still haven't recieved your forgotten password ...
What if my organisation isn't contracted with ECC?
That's fine. The TravelEssex Transport Provider Portal is for everybody operating in Essex, regardless if they do not currently have an ECC contract.
Can I invite my colleagues into the Transport Provider Portal?
Yes, you can invite your colleague by selecting to manage your account and navigating to the Users page. On this page, there is a button to invite a new user.

Recent Articles
How can I view previous variations of a service?
You can do this by viewing services and routes. There is a tab to allow you to view previous variations.
How can I view future variations of a service?
You can do this by viewing services and routes. There is a tab to allow you to view future variations.
How do I Add or Change a service?
You can do this on the passengers and services page. There is a button to Add/Change a service.
How do I create a temporary change to a service?
You can do this by viewing the services and routes page. On this page, there is a button to create a new variation.
How can I delete a user I invited?
You can delete a user you have invited by selecting to manage your account and navigating to the Users page.On this page, select the actions button of the user you wish to delete. Select to delete the user. Once this has been done, all the users ...

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